Assistive Devices

An Assistive Device refers to any tool, service, equipment, software, or electronic device designed or developed to support individuals with impairments in completing tasks that might otherwise require assistance, thereby promoting their independence. This includes techniques, training and Assistance and Support Dogs.

Assistive Devices that can assist people with Intellectual Impairments are divided into various categories listed below, which often describes their function. These Assistive Devices encompass equipment that can be used in Education, Employment, Daily Living and Independence Aids, Health care accessories, Safety and Sensory Tools.

DiSA does not supply these Assistive Devices but does introduce relevant suppliers and provides direct links to these products, while also providing an overview of different products available in South Africa as well as their benefits. Readers can explore the categories listed on the right, or below which link to further information.

Types of Assistive Devices

Click on Your Area of Interest Below to Learn More

Frequently Asked Questions

Buying the correct Assistive Device that is suited for you, is a big decision, no matter the type of Assistive Device, or whether it is a big or small product.
The decision has far reaching consequences, on your life, your health, your independence. It’s an investment that can change your life.

With so much at stake its really important you make the right decision, and informed choice, as to the best product for you and your specific needs. The below Questions, should help you to that end.

If you after reading all the below, you still feel uncertain, you are welcome to contact DiSA directly.

Local manufacture versus imported products.
When it comes to Assistive Devices like wheelchairs, the choice between locally manufactured and imported products comes down to a mix of cost, quality, availability, and long-term support.

1. Local Manufacturers
Advantages:
– Lower cost – Often cheaper due to no import duties, shipping fees, or currency exchange fluctuations.
– Faster availability – Quicker turnaround for new orders and repairs.
– Better spare parts supply – Components are more readily available locally, reducing downtime.
– Supports local economy – Keeps jobs and skills in the country.

Drawbacks:
Limited variety – Fewer models and advanced features compared to global brands.
– Variable quality – Depends on the manufacturer’s standards and materials.
– Technology lag – Some high-end innovations (e.g., advanced suspension, ultra-light carbon fibre frames, smart wheelchair electronics) may not be locally produced.

2. Imported Products
Advantages:
– Wider choice – More models, sizes, and accessories.
– Proven track record – Many imported brands are internationally tested and certified.
– Advanced technology & design – Global brands often lead in lightweight materials, ergonomic design, and specialist functions (sports wheelchairs, standing wheelchairs, power chairs with advanced control systems).

Drawbacks:
– Limited local servicing – Some specialised models need technicians trained by the manufacturer, which may be scarce in SA.
– Longer lead times – Repairs or replacement parts can take weeks or months if not stocked locally.
– High cost – Import duties, freight, and currency fluctuations can make them much more expensive.

3. Practical Considerations
When deciding between local and imported:
– Intended use – Everyday mobility vs. sports vs. beach use vs. long-distance travel.
– Budget & funding – Medical aid schemes may have limits on equipment cost or approved brands.
– After-sales support – Reliable maintenance is as important as initial quality.
– Availability of spares – Downtime can be a serious barrier to independence.
– User comfort & fit – A cheaper chair that doesn’t fit properly can cause long-term health issues.

When purchasing a wheelchair — whether manual or powered — there are several key factors to consider making sure it fits your body, lifestyle, and environment. Here’s a thorough breakdown:

1. Your Specific Needs
Purpose of use – Daily mobility, sports, temporary recovery, or occasional outings.
Duration of use – All-day, part-time, or short-term.
Medical considerations – Posture support, pressure relief needs, or conditions affecting upper body strength.
Independence level – Whether you will self-propel, be pushed, or use powered controls.

2. Type of Wheelchair
Manual wheelchair – Requires arm strength or an attendant; lighter, easier to transport.
Specialised wheelchairs – Sports, off-road, peadiatric, or tilt/recline models.
Folding vs. rigid frame – Folding for portability; rigid for performance and durability.
Power wheelchair – Suitable for low strength or endurance; more comfortable for long distances but heavier.

3. Size & Fit
Seat height – Affects comfort and ease of self-propelling.
Backrest height & angle – Supports posture and comfort.
Weight capacity – Ensure it can support your weight safely.
Footrest and armrest adjustability – For proper leg positioning and transfers.
Seat width and depth – Must match your body size to avoid pressure sores or poor posture.

4. Comfort & Support
Cushion type – Foam, gel, air, or hybrid cushions for pressure relief.
Postural supports – Side supports, headrests, or lap belts if needed.
Customisation – Options to fit your exact body and condition.
Suspension – Especially important in power chairs for outdoor comfort.

5. Environment & Lifestyle
Indoor vs outdoor use – Size, wheel type, and turning radius matter.
Terrain – Small front casters are better indoors; larger wheels handle rough surfaces better.
Transport – Whether it needs to fold, fit into a car, or be hoisted with a lift.
Home accessibility – Door widths, ramps, and flooring should accommodate it.

6. Build Quality & Weight
Total weight – Impacts pushing effort, lifting, and portability.
Durability – Strong joints, reliable wheels, and quality brakes.
Material – Aluminium (lightweight), steel (stronger but heavier), or carbon fibre (ultra-light, expensive).

7. Budget & Ownership Costs
Initial cost – Compare new, second-hand, or rental.
Maintenance & repairs – Availability of parts and qualified technicians.
Battery replacement (for power chairs) – Cost and lifespan.
Funding options – Grants, medical aid, or insurance coverage.

8. Trial & Expert Assessment
Test drive – Try the chair on different surfaces and situations you’ll face daily.
Supplier reputation – Reliable support, warranty, and after-sales service.
Professional fitting – Occupational therapists or rehab specialists ensure correct measurements.

Pro tip: Buying a wheelchair is not just about mobility—it’s about comfort, health, and independence. A poorly fitted chair can cause long-term posture problems, injuries, and discomfort. Always prioritise fit and function over looks or speed of purchase.

Comprehensive Wheelchair Selection Questionnaire (PDF, opens in new tab)
Simplified decision tree outline for choosing the right wheelchair (PDF, opens in new tab)

If you know what type of wheelchair or scooter you require but are looking for companies that supply them, you are in the right place.

DiSA feature a number of companies who sell Wheelchairs and Scooters including Sheer MobilityPro MobilityAbility AssistSitwellShopriderCE MobilityMobility AidsWheelchairs on the RunWINFARSolutions MedicalShonaquipSEMr Mobility and be-Able Solutions

These companies specialise in providing products for people with mobility impairments and should be able to advise you on the best type of Scooter or Wheelchair for you. They can also help set it up to insure that you are seated correctly as well as service and repair the products that they sell should the need arise.

Companies such as Pro MobilityMobility AidsSolutions MedicalWheelchairs on the Runbe-Able Solutions, WINFAR and Mr Mobility also offer rentals, which is especially useful if your need is more short-term.

Whatever your need may be, you can be guaranteed that you will find a Wheelchair or Scooter that will suite your needs.

Pros and cons of buying a new product versus renting a product or buying a second-hand product.
If your need is long-term and specific, buying new is often worth the investment.
If it’s short-term, renting may be most cost-effective.
If your budget is tight but you need longer-term use, a well-checked second-hand option can be a good middle ground—be sure to make sure it’s assessed by a professional for safety and fit.

1. Buying New
Pros:
Full warranty and after-sales support – Repairs, servicing, and replacements are often covered.
Latest technology and features – Lighter materials, better ergonomics, improved comfort.
Customisation – Can be tailored to your exact measurements and needs (seat width, cushion type, wheel type, accessories).
Long-term reliability – Starts its life in perfect condition, so it’s likely to last longer with proper care.
Hygiene and safety – No wear-and-tear damage, unknown history, or hygiene concerns.

Cons:
Higher upfront cost – Can be significantly more expensive than renting or buying second-hand.
Depreciation – Value drops as soon as you start using it.
Longer commitment – If your needs change, upgrading means another large purchase.

2. Renting
Pros:
Lower short-term cost – Ideal for temporary needs (e.g., post-surgery, rehab).
No long-term commitment – Easy to return if your condition changes.
Maintenance included – Rental companies often handle servicing and repairs.
Try before you buy – Good way to test different models before making a purchase.

Cons:
Ongoing cost – Long-term renting can end up costing more than buying.
Limited choice – May not get the exact model or features you want.
Wear and tear – Used by multiple people, so condition may not be perfect.
No asset ownership – You return it at the end, so no resale value.

3. Buying Second-hand
Pros:
Lower purchase price – Significant savings compared to buying new.
Quicker availability – No waiting for orders or manufacturing.
Sustainable option – Reuses equipment, reducing waste.

Cons:
No or limited warranty – Repairs and servicing will likely be your responsibility.
Unknown history – Could have hidden damage or wear that affects safety and performance.
Limited fit – May not match your body measurements or specific needs exactly.
Shorter lifespan – Already has some wear, so may not last as long as new.

Where can I rent Assistive devices in South Africa?
Visit our Equipment for Hire Page to find companies that rent various equipment in certain provinces in South Africa.

Where can I sell my Assistive devices if I no longer need them?
They are various options available to you:

1. Some companies will sell your equipment for you and charge a small fee.
Be-Able  Solutions – 082 225 1469 – Cape Town:- Lee: 021 111 0980, info@beablesolutions.co.za;  lee@beablesolutions.co.za
Shoprider – Daniel – Tel: 012 653 1168shoprider@icon.co.zawww.shoprider.co.za
Sitwell: Tina or Adam (011) 440 8226 Johannesburg – 41, 11th Avenue, Highlands North, Johannesburg
tina.watt@sitwell.co.za; adam.bottomley@sitwell.co.za; www.sitwell.co.za

2. Various social media pages allow you to advertise your 2nd hand medical equipment.
You can join the following pages to post your equipment:

Medical Buy and Sell or Donate South Africa
Buy and Sell Medical Equipment in South Africa (BASMESA)

3. Some Organisations will advertise your equipment to its members: Contact –
– QAWC – Esme on either 021 975 6078 or send an e-mail to info@qawc.org with your name, surname, e-mail address and contact number.

How can we help you?

At Disability Info South Africa (DiSA), we are committed to help you break free of the shackles of your disability through our One-Stop Access Solution that we provide to improve your daily living with the right tools. Explore our trusted range of assistive devices—from mobility aids to positioning supports—carefully selected to suit your lifestyle and needs – Browse now and take the next step toward accessible living!

Key Objectives of the Information Desk include:

– Providing support and assistance to Persons with Disabilities and their families through our free Contact Centre.

– Linking People with the products and services they need to findprovide these products and services.

– Providing a free information service showing the various products and services that are available to suit your needs.

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Unlocking The Shackles of Your Disability Using the Key of Knowledge embodies our belief that knowledge is power.

With the correct information at your fingertips, you can break free of the barriers to reach your goals and dreams.

Explore Assistive Devices That Support Your Independence

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