Awareness Training
Welcome to the DiSA Awareness Training page, where we provide training solutions to meet your needs.
As part of our One-Stop Access Solution to empower persons with disabilities DiSA provides Disability Conscious Training, Awareness Training and Sensitisation Training to transform workplace culture, improve accessibility, and open the door to inclusion.
Tailored to your company needs this training is delivered in collaboration with Access Warriors (disability specialists) and equips organisations, businesses, and communities with the knowledge and tools they require to create inclusive environments within the workplace.
As a quick guide for navigation, please use the list to the right.
What Are You Looking For?
DiSA One Stop Access Solution
1. Disability Awareness Training
2. Disability Sensitisation Training
3. Disability Conscious Training
4. Diversity Equity & Inclusion policy writing and implementation
5. Accessible Cities Project Management: – Become part of a team of Access Specialists creating inclusive environments.
6. Accessibility Toolkit: – Looking for Accessible Solutions & Life Hacks
7. Meet the DiSA Team – Alan and Igor
8. How Can We Help?
View the information below to find out more, or visit our Services Page for more information on the Services that provide them.
The training leverages the vast resources of the DiSA website and members and draws on over 30 years of lived experience of DiSA’s Executive Director, Alan Downey, as well as the extensive access consultancy expertise of co-founding director Igor Rix, a qualified access consultant.
This unique combination ensures practical insights, expert guidance, and actionable strategies to help participants promote accessibility, inclusion, and disability rights within their company.
Through the DiSA Training and Accessibility Toolkit, empowerment is just a click away!
Thereby helping to unlock the full potential of people with disabilities!
DiSA One-Stop Access Solution
Disability info South Africa was started in 2015 as a free information service but has since evolved and was rebranded as DiSA in 2022.
Through our 4 Pillar One-Stop Access Solution, we Inform people with disabilities, who or what is available to assist them,
Identify and Address barriers to access and Empower, Educate and Inspire persons with disabilities to be the best that they can be.
1. Disability Awareness Training
Disability Awareness Training focuses on providing knowledge and understanding about different types of disabilities, accessibility, and respectful communication.
Focus Areas:
• Understanding various disabilities (physical, sensory, intellectual, psychosocial, etc.)
• Breaking myths and stereotypes about people with disabilities
• Promoting respectful language and communication
• Basic knowledge of accessibility and reasonable accommodation
Participants gain knowledge and a better understanding of disability and inclusion. This practical, people-centered training equips staff at all levels with the awareness and understanding needed to break down barriers and foster a culture of respect, dignity, and true belonging – essential for any organisation committed to accessibility and inclusive excellence.

2. Disability Sensitisation Training

Disability Sensitisation Training is a dynamic and thought-provoking programme that equips teams and leaders to embrace diversity, foster equity, and embed inclusion in everyday practices.
Tailored for all sectors and workplace environments, this training challenges unconscious bias, promotes cultural competence, and drives meaningful transformation—from policy to people
To change attitudes and behaviour toward people with disabilities through empathy, interaction, and real-life examples.
Focus Areas:
• Building empathy and emotional understanding
• Addressing unconscious bias and stereotypes
• Learning how to interact appropriately with people with disabilities
• Creating a supportive and inclusive culture
Participants become more sensitive, respectful, and inclusive in their daily interactions and workplace practices.
3. Conscious (or Consciousness) Training
Disability Consious Training focuses on providing knowledge and understanding about how to respectfully interact with people with disabilities, understand their rights, and offer appropriate support in everyday situations.
To develop self-awareness and mindfulness about one’s own biases, privileges, and thought patterns — often as part of broader diversity, equity, and inclusion (DEI) efforts.
Focus Areas:
• Recognising and managing unconscious bias
• Developing emotional intelligence and cultural competence
• Understanding how personal beliefs affect workplace behaviour
• Encouraging intentional inclusion in decision-making
Participants become more self-aware, empathetic, and deliberate in creating inclusive spaces for everyone, not just for people with disabilities.

4. Diversity Equity & Inclusion policy writing and implementation
Diversity Equity & Inclusion policy writing and implementation – Disability Info South Africa (DiSA) provides expert Diversity, Equity & Inclusion (DEI) policy writing that places people with disabilities at the centre of organisational transformation. Drawing on lived experience, legal frameworks, and best practice, DiSA develops clear, practical, and locally relevant policies that go beyond compliance. These policies address physical, digital, communication, and attitudinal barriers, ensuring organisations actively promote equal access, dignity, and meaningful participation for employees, customers, and stakeholders with disabilities.
DiSA also supports the implementation of DEI policies, translating written commitments into real, measurable change. This includes staff awareness and sensitisation training, accessibility audits, implementation plans, and ongoing advisory support. By embedding disability inclusion into everyday operations, decision-making, and organisational culture, DiSA helps organisations create inclusive environments where diversity is valued, equity is prioritised, and inclusion becomes a lived reality rather than a policy on paper.

5. Accessible Cities Project Management
DiSA spearheads their Accessible Cities Project Management, working alongside Access Warriors and other specialists. We aim to transform companies, educational facilities and communities into inclusive, accessible spaces.
This initiative focuses on leveraging expertise in access consultancy, disability advocacy and a variety of other specialists to facilitate sustainable, practical solutions to change attitudes, creating awareness, develop policies and identifying and addressing barriers in infrastructure, services, and public spaces, to ensure compliance with accessibility standards. and change cities one company at a time. – Creating environments where everyone can thrive!

6. Accessibility Toolkit

As an extra string in our bow DiSA is currently developing an extensive Accessibility Toolkit as part of our DiSA News Network (DNN) to Inspire, Educate, Entertain and Empower all persons with disabilities to live their lives to the fullest potential at work, school or in their home.
The DiSA Accessibility Toolkit acts as a practical resource, featuring concise educational videos alongside more than 200 resource pages available through the DiSA Information Desk. These videos address a broad spectrum of accessibility solutions, presented in clear and customizable packages to suit the needs of individuals, organisations, or employees.
Whether it’s discovering new assistive devices, adapting a workspace for an employee with a disability, modifying a home for greater accessibility, or understanding how to use assistive devices and technology effectively, the toolkit offers real-world solutions tailored to the South African context. – With the DiSA Accessibility Toolkit, empowerment is just a click away!
Meet the DiSA Team
How can we help you?
At Disability Info South Africa (DiSA), we are committed to provide a One-Stop Access Solution to create a more inclusive society.
Guidance & Support
We provide personalised guidance and practical support to help individuals with disabilities navigate accessibility challenges and available resources in South Africa.
Accessibility Audits
Be part of the solution not part of the problem. Get a professional Accessibility Audits to assess report, and recommend improvements for creating inclusive, barrier-free environments.
Disability Awareness Training
Do you employ persons with disabilities? DiSA provides Disability Awareness Training to educate and empower businesses, staff, management and communities to foster inclusive, respectful, and accessible working environments.

Advocacy & Resources
Do you have a problem? Contact DiSA, we connect individuals with the right legislation and support networks to help them on their journey.
Looking for a Motivational Speaker?
In person or on-line, we can assist you directly, or refer you to people disabilities that specialise in other areas and can assist.
Get in touch with us today!
Access the Disability Market
Look no further! Advertise with us today and become part of our community!
Together, we can create a world where independence has no limits!
Disclaimers and References
Simplified Summary
Disability Awareness Training page includes information on the training that DiSA provides to help organisations build understanding, respect, and confidence by teaching practical ways to interact, communicate, and include people with disabilities effectively.